I had a great experience yesterday. I was early for my appt and expected to wait. I was very surprised when I was taken back to start my exam within minutes. Dr. Bender was knowledgeable and thorough. The staff were open, friendly and extremely helpful when it came to choosing new frames. It was nice to get multiple, unbiased opinions. Now I understand why several of my friends recommended Professional Vision! - Smile Reminder, Ellicott City.